Nura Kemis 
- M-TIBA Transforms Health Insurance with Digital Connectivity and Real-Time Analytics, Slashing Claim Approval Time by 96 percent (%);
M-TIBA is transforming the health insurance landscape with its cutting-edge platform, which empowers insurance companies through real-time data analytics and digital connectivity.
By digitizing and automating the entire health insurance journey, M-TIBA seamlessly connects members, insurers, and healthcare providers, driving efficiency and transparency across the board.
M-TIBA’s platform offers real-time insights that enable insurers to significantly reduce costs, detect unusual behaviors, and manage risks more effectively. It streamlines operations, provides a deeper understanding of customer needs, and enhances transparency, building greater trust within the health insurance ecosystem.
“M-TIBA’s platform enables member activity, claims, and provider interactions to be fully integrated,” said Pieter Prickaerts, Managing Director of M-TIBA.
“This digital connectivity helps insurers simplify health insurance through informed decision-making, while healthcare providers benefit from faster payouts and shorter payment cycles.
Ultimately, these innovations lower costs and improve the overall patient experience.”
One of the standout features of M-TIBA’s platform is its ability to dramatically improve the speed and accuracy of claims processing. By leveraging real-time capabilities, the platform reduces the time between treatment and claim approval by an impressive 96%, enabling faster payout and greater financial efficiency for all stakeholders.
With real-time analytics, insurers can proactively address trends and challenges, eliminating the delays commonly associated with traditional reporting cycles.
This enables insurers to better understand members, develop tailored strategies, and explore opportunities to penetrate previously uninsured markets.
The platform’s robust connectivity breaks down data silos, enhancing the healthcare experience for members, insurers, and providers alike. By improving data flow and communication, M-TIBA is driving higher member satisfaction, making health insurance more accessible and easier to manage for Kenyans.
