Business Desk 
Jambojet operates over 350 flights weekly across 10 routes; 7 from its primary hub in Nairobi and 3 from its secondary hub in Mombasa.{Photo/Courtesy}
Ndegwa added that the airline’s sole focus on the customer, coupled with an agile and passionate workforce is the main reason for achieving this milestone.
“Every year, we conduct a customer satisfaction survey where the customers rate our performance across the different touch points and give us feedback on products and service. We use the results from this survey to improve the service we offer, and develop products the customer finds useful. For instance, theJambojet Rewards program was as a result of customer feedback” he said.
Jambojet operates over 350 flights weekly across 10 routes; 7 from its primary hub in Nairobi and 3 from its secondary hub in Mombasa.
The airline, which in 2022 launched Jambojet Cargo, flies to Mombasa, Kisumu, Eldoret, Diani, Malindi and Goma in DRC from its primary hub in Nairobi, and to Kisumu, Eldoret and Lamu from its secondary hub in Mombasa.
