Family Bank Relocates Eldoret West Branch to Zion Mall

Family Bank has relocated its Eldoret West branch to Zion Mall from Mountain View Building, along Uganda Road.

The relocation is part of the Bank’s plans to enhance convenience of access for customers and tap into the growing SME Market in Eldoret by providing them with a unique banking experience.

“As a Bank, we are pleased to redeploy our Eldoret West services to this new strategic location. Our customers can now expect an elevated level of personalized, convenient service and customer experience that Family Bank is known for,” said Family Bank CEO Nancy Njau.

“As a homegrown brand, this signifies a step forward as we continue to expand our operations and enhance accessibility even as we seek to meet the evolving needs of our customers,” she said.

In attendance during the opening was the Bank’s Chief Retail Officer Phyllis Kimani and Head of Branches Joseph Mwaura.

Family Bank  Shareholders recently approved establishment of a non-operating holding company that will hold shares in Family Bank Kenya and other non-banking subsidiaries ahead of expansion plans.

“Regional expansion remains a focus for the Bank in supporting our business growth and expansion strategy. We are exploring the possibility of expanding our footprint to countries within the East, West and Central African region,” said Family Bank CEO Nancy Njau.

“This non-operating holding company will allow for capital efficiency, risk management and establishment of separate governance structures for both banking and our non- banking subsidiaries,” she said.

The approval comes following the Annual General Meeting(AGM) where the shareholders also approved a KES. 723 million dividend pay-out for the financial year ended December

In its recent Financial Results for Quarter 1 2024,the lender posted a KES. 1.3 billion Profit Before Tax for the period ended 31^st March 2024, representing a 24.3% growth from a similar period last year.